Instructions for returns and exchanges are available on the “Returns and Exchanges Policy” page in the CUSTOMER SERVICE menu. Returns are free of charge, but please ensure that the item is returned in new, unused condition, in its original packaging, with all labels and documentation. Any item that has been used cannot be returned or exchanged. Items purchased at more than 50% off are considered final sale and cannot be returned.

Once your order has been processed in our warehouse, which takes between 1 and 2 working days, delivery times vary according to your location. For example, in Canada, customers in Quebec and Ontario will receive their order in 2 to 4 business days, while those in the rest of Canada can expect delivery in 3 to 6 business days.

If you are not present at the time of delivery, the carrier will usually leave a notification or notice telling you how to collect your package. You can also use the tracking number you receive by e-mail to contact the carrier to arrange a new delivery or to collect your package.

Yes, shipping is free to Canada on orders of $100 or more.

No, we do not ship outside Canada.

Yes, all our products are exclusively designed to meet women's needs and body shapes.